Trade Counter Assistant - Garrard Waters - Coventry

Trade Counter Assistant - Garrard Waters - Coventry

Date Posted

14 September 2023

Employer

Garrard Waters part of the Headlam Group

Dept.

Trade Counter

Location

Midlands

Job Type

Permanent

Closing Date

28 September 2023

Job Description

About the company

Garrard Waters, part of the Headlam Group is a supplier of premium and versatile temporary protection products used to protect interior finishes and floors during new build or refurbishment projects. Our extensive range of top-quality products encompasses carpet & floor protection, protection products for doors & windows – as well as specialist protection methods for vertical surfaces such as mirrors, glass, high class joinery and lift interiors to name just a few!

We are renowned not just for the breadth of our range, but also quality, price, choice and availability. All underpinned by an in-house distribution fleet, enabling first-class customer service and responsive delivery. Garrard Waters is the partner of choice for so many customers in the interior fit-out and construction trades. 

And what’s more, we are part of the growing, successful Headlam Group – Europe’s biggest Floor Covering Distributor offering additional commercial, product, systems & supply chain strength and support to the Faithfulls business. 

About the Role

Providing support to the Trade Counter Manager in the day to day running of the trade counter and dealing with customers and suppliers face to face or over the telephone.

Specifically, you’ll be responsible for

• Contributing to sales targets and KPIs.
• Ensuring customers are served efficiently and correctly.
• Providing courteous service and expert advice to customers.
• Conducting inventory checks, placing stock orders, and replenishing shelf stock.
• Receiving goods in, and maintaining a professional relationship with drivers.
• Ensuring the warehouse and trade area is clean, tidy and safe at all times.
• Keeping the trade counter secure, opening and closing the site and acting as key holder when required.                
• Ensuring health & safety requirements are always maintained when on site
• Maintaining good relationships with suppliers.

About You

This role will require the following;

• Computer / keyboard skills and ability to learn sales and ordering systems operation.
• Experience working in a trade, warehouse or retail operations environment.
• Good verbal communication skills.
• Ability to build relationships.
• Good team working skills.
• Attention to detail and good standards.
• Manual handling skills.

TO APPLY - YOU MUST BE ELIGIBLE TO WORK IN THE UK.